


The self-check-in features mean you can send an SMS or email to patients arriving at the practice just prior to their appointment time at the practice. Once completed it will appear directly in the Patient’s record in Dentally. Patients can complete their medical history online using a unique secure link, which can be sent out as a separate SMS or email to the patient or it can be included in existing appointment reminders. To find out more about outbound telephone calling from Dentally, click here.ĭentally’s contactless reception features include online medical history, self-check-in and payment links, helping practices to limit the number of non-clinical staff members that a patient comes into contact with during their appointment and creates a seamless patient journey. This feature allows the practice team to call patients directly whether they are working on-site in the practice or remotely from home - keeping patients connected and providing an effective telephone triage service. (Please note: For practices that use more than 500 minutes, the fee will be 9p/minute - you can check your calls usage in settings/practice/billing). We are currently offering 500 minutes per month per account of free calls until 30th April 2021. Telephone calls can be made within Dentally, directly from the patient record. In the meantime, here is a reminder of the features included in the toolkit. If you have any queries, then do please get in touch or take a look at our dedicated collection of COVID-19 support articles here. The Dentally toolkit continues to be available to all our customers. In March 2020, Dentally introduced a COVID-19 toolkit of measures, designed to provide support to dental practices by saving time, encouraging social distancing, keeping staff connected (whether they are onsite or working remotely) and managing the admin needed to deliver exceptional patient care. Our priority is supporting dental practices, helping them to adhere to the latest government guidance, keep staff safe, instil confidence in their patients and deliver the highest standards of dentistry to those that need it. The Dentally team have been on hand at every step as we all learn to navigate this tragic global COVID-19 pandemic. You can do this, and we’re here to help.The last twelve months have been challenging for dental practitioners in so many ways, and at Dentally we understand that practices have had to adapt quickly to ensure patients receive the best possible care and continue to maintain their oral health. It was prepared by a dental office administrator with experience getting benefits for all 50 of their patients with ectodermal dysplasias. Navigating health insurance claims can seem daunting, but this tool kit is something quick and easy to download and provide to your dental provider. The tool kit includes proven strategies for working with medical insurance companies, a list of common diagnostic codes, and letters of support from the NFED Board and Scientific Advisory Council that can be shared with insurance carriers. Help patients get health benefits for the dental care of ectodermal dysplasias. We encourage individuals and families as well as dental providers to download our Dental Providers Insurance Tool Kit as a way to navigate this tricky situation. Dental care is a medical necessity for those affected by ectodermal dysplasias, but most health insurance claims related to this care are automatically denied.
